Returns & Exchanges

At Cambria Samples Store, we want you to feel confident in your home design choices. If your stone samples arrive damaged or do not meet your expectations, we offer a straightforward return process to ensure your satisfaction.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery to request a return authorization and receive your prepaid shipping label.

• 2.
  Pack Your Samples

  Carefully place the Cambria samples in their original packaging to prevent breakage during transit, ensuring all documentation is included.

• 3.
  Ship Items Back

  Affix the provided return label to your package and drop it off at any authorized carrier location for secure transport back to our facility.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned samples, we will issue a full refund to your original payment method within 5 to 7 business days.